RoyalPanda Casino Terms and Conditions

Welcome to RoyalPanda Casino. These Terms and Conditions govern your use of our website, games, promotions, and all services we provide. By registering an account or using our platform, you confirm that you have read, understood, and agreed to be bound by these terms. At Royal Panda, we are committed to providing a safe, fair, and transparent gaming environment for all our players. Please read this document carefully before proceeding.

1. About Us

RoyalPanda Casino is operated by Royal Panda Ltd., a company incorporated in Malta (registration number C58222), with registered offices at Level 7, The Plaza Business Centre, Bisazza Street, SLM 1640, Sliema, Malta. Our casino is owned and operated as part of the LeoVegas Mobile Gaming Group, which is in turn part of MGM Resorts International. We have been serving players since our launch on 10 March 2014. At Royal Panda, we hold a corporate group licence issued by the Malta Gaming Authority (MGA/CRP/237/2013, issued 1 August 2018). Our Alternative Dispute Resolution (ADR) providers are eCOGRA and Blexr/CasinoReviews.

2. Eligibility and Account Registration

To use our services at RoyalPanda Casino, you must meet the following eligibility requirements:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must not be a resident of a restricted country, including Afghanistan, Curaçao, Cyprus, Ethiopia, Iran, Iraq, Kuwait, Somalia, Syria, the United States of America, Yemen, or any jurisdiction where online gaming is prohibited by law.
• You must provide accurate, truthful, and complete information during registration.
• You are permitted to hold only one account on our Royal Panda platform at any time.
• You must not be acting on behalf of another person or third party.

We reserve the right to verify your identity at any time. Failure to provide satisfactory documentation may result in the suspension or closure of your account.

3. Our Services and Game Offerings

At Royal Panda, we offer 2,000+ titles including slots, live casino tables, game shows, jackpots, video poker, table games, and crash/mine games. Our game library is powered by industry-leading providers including NetEnt, Evolution, Pragmatic Play, Play'n GO, and Microgaming, with new titles added every month. Here at RoyalPanda Casino, we are proud to feature our exclusive Royal Jackpot progressive jackpot, which has been worth millions for our lucky players.

Our Royal Panda casino mobile experience is fully optimised for HTML5, meaning you can enjoy all our games directly through your browser on any smartphone or tablet — no download required. We also offer a dedicated Royal Panda casino mobile app for an even smoother gaming experience on the go. Whether you access our services via desktop or the RoyalPanda app, you will have access to our full portfolio of games.

4. Deposits, Withdrawals, and Payments

We accept deposits via Visa, Mastercard, Skrill, Neosurf, Apple Pay, Paysafecard, and other cards and e-wallets (availability is region-dependent). Our minimum deposit is approximately $10. We process withdrawals using the same method as the original deposit wherever possible.

• We strive to process all withdrawal requests within 24 hours, with a maximum processing time of 5 working days as required by our MGA licence.
• A 5% charge applies to any withdrawal of unwagered bonus funds, with a minimum charge of €10.
• We accept several major currencies including USD, CAD, EUR, NZD, NOK, INR, BRL, and others depending on your region.
• We do not impose a fixed withdrawal cap; however, all transactions are subject to standard verification procedures.

5. Bonuses and Promotions

Our Royal Panda casino welcome bonus offers a 100% deposit match up to $1,000 plus up to 2,000 Free Spins, unlocked over 12 weeks. The wagering requirement for our welcome offer is 35x the deposit amount, which must be completed within 7 days of bonus activation. Bonus funds expire after 7 days. Only cash stakes qualify for wagering purposes.

We also offer a Live Casino Welcome Offer: 100% up to $1,000 plus $15 Reward Games on a minimum deposit of $10, with 40x wagering requirements. Here at RoyalPanda Casino, our ongoing promotions include:

• Lunch Spins: Up to 30 Free Spins daily, Monday to Friday.
• Bamboo Bonus: 50% deposit match up to $150 extra, available Thursday to Friday.
• Royal Panda Loyalty Club: You are automatically enrolled upon registration and earn rewards as you play with real money. VIP levels rise with activity, unlocking reloads and exclusive rewards.

Game wagering contributions at our Royal Panda platform are as follows: Slots contribute 100%, Table Games and Video Poker contribute 10%, First Person/Evolution and Live Casino contribute 0%, Crash/Mine games contribute 0%, and Blood Suckers/Dead or Alive contribute 70%.

6. Responsible Gaming

At RoyalPanda, we are firmly committed to responsible gambling. We provide a range of tools to help you manage your gaming activity, including deposit limits, session time limits, reality checks, self-exclusion, and cooling-off periods. We encourage all players to gamble responsibly and only within their means. If you believe you may have a problem with gambling, please contact our support team immediately so we can assist you in setting appropriate restrictions.

7. Restricted Activities

When using our services, you agree that you will not:

• Attempt to defraud us or any other player on our platform.
• Use software, bots, or any automated means to interact with our games or systems.
• Engage in any form of collusion, cheating, or advantage play that violates our fair play policies.
• Open multiple accounts or use another person's account.
• Access our Royal Panda online casino from a restricted jurisdiction.

8. Customer Support

Our RoyalPanda Casino support team is available via live chat, email at help@royalpanda.com, and by phone at +46 8 124 11 401. We offer support in English and regional languages across all our markets including Canada, Ontario, Brazil, Finland, Ireland, India, New Zealand, Norway, Chile, and Peru. For data protection enquiries, please contact our Data Protection Officer at dpo@leovegasgroup.com.

9. Amendments and Governing Law

We reserve the right to amend these Terms and Conditions at any time. At Royal Panda, we will notify you of material changes via email or a notice on our website. Continued use of our services following any update constitutes your acceptance of the revised terms. These Terms and Conditions are governed by the laws of Malta and subject to the jurisdiction of the Malta Gaming Authority. Current version: T&Cs v2.6, August 2025.

If you have any questions about our terms, please do not hesitate to reach out to our team. We are here to ensure your experience at RoyalPanda Casino is safe, enjoyable, and fully compliant with all applicable regulations.